Importing from Circle
Importer 1.0.0Best effort. Checked against public documentation on 2026-10-18.
Circle decides what its exports contain and can change them. This page says what the importer reads and what stays behind, so nothing surprises you. You see a preview before anything changes, and the import works on a new, empty community.
Files to bring
Upload them together in Manage, Migration of your new community.
- Members CSV. From Audience, Manage audience, More, Export CSV, or the Members file of the community data export.
- Spaces, Posts, and Comments CSV. The other files of the community data export, which Circle support sends on request.
- Posts and comments JSON (optional). Records saved from the Circle Admin API.
What moves
- Members with name, email, join date, last active date, and headline
- Admins and moderators when the file says so
- Spaces as categories, up to 10
- Posts and comments, with formatting kept and everything unsafe removed
What does not move
No importer can move payment methods.
- Payments, payment methods, and subscriptions. Paying members join as regular members.
- Likes by identity. Exports have like counts, not who liked.
- Private messages and chat.
- Uploaded images, files, and video. YouTube, Vimeo, Loom, and Wistia links become embeds.
- Events, avatars, passwords, and notification settings.
- Courses, lessons, and progress. Circle's exports do not include them.
- Tags, custom profile fields, and space privacy settings.
- Posts by people missing from the members CSV keep the author name, marked as former member, with no account to sign in to.
Safety and limits
Files are read as data and never run. Up to 8 files and 25 MB per upload, 20,000 members, 20,000 posts, and 100,000 comments. Formatting is kept; scripts, styles, forms, and unsafe links are removed before anything is saved.
Sources read: